{"product_id":"9780890066409","title":"Inbound Call Centers : Design, Implementation and Management (Telecommunications Library)","description":"\u003cp\u003eDelivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.\u003c\/p\u003e","brand":"Artech House Publishers","offers":[{"title":"Default Title","offer_id":45383233863759,"sku":"00000_00000_00000_00000","price":4585.0,"currency_code":"TWD","in_stock":true}],"url":"https:\/\/kinokuniya.com.tw\/en\/products\/9780890066409","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}