{"product_id":"9780471528937","title":"The Concierge : Key to Hospitality : a Training Manual","description":"\u003cp\u003eBased on the author's personal experiences, this is a training manual for hotel concierge staff. It covers the services provided by a concierge, methods of handling guests, tips and commissions, ethics, and the position of the concierge within the hotel\/management hierarchy.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":45383020609615,"sku":"00000_00000_00000_00000","price":5353.0,"currency_code":"TWD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0672\/9174\/2287\/files\/9780471528937-1.jpg?v=1784956236","url":"https:\/\/kinokuniya.com.tw\/ja\/products\/9780471528937","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}