{"product_id":"9781032092096","title":"Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success","description":"\u003cp\u003eThis book provides a simple-to-follow best practice framework that explains what the core CSM (customer success management) steps are at each stage of the customer journey to business outcome success.\u003c\/p\u003e","brand":"Productivity Press","offers":[{"title":"Default Title","offer_id":45420691554383,"sku":"00000_00000_00000_00000","price":1750.0,"currency_code":"TWD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0672\/9174\/2287\/files\/9781032092096-1.jpg?v=1780441113","url":"https:\/\/kinokuniya.com.tw\/products\/9781032092096","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}