{"product_id":"9781032094328","title":"Healthcare Value Proposition : Creating a Culture of Excellence in Patient Experience","description":"\u003cp\u003eThis book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service.\u003c\/p\u003e","brand":"Productivity Press","offers":[{"title":"Default Title","offer_id":45420712165455,"sku":"00000_00000_00000_00000","price":1750.0,"currency_code":"TWD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0672\/9174\/2287\/files\/9781032094328-1.jpg?v=1780441133","url":"https:\/\/kinokuniya.com.tw\/products\/9781032094328","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}