{"product_id":"9781118108239","title":"Service Science : The Foundations of Service Engineering and Management","description":"\u003cp\u003ePresents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":45413114445903,"sku":"00000_00000_00000_00000","price":5073.0,"currency_code":"TWD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0672\/9174\/2287\/files\/9781118108239-1.jpg?v=1780449904","url":"https:\/\/kinokuniya.com.tw\/products\/9781118108239","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}