{"product_id":"9781138130814","title":"Front Office (2ND)","description":"Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment\u003cbr id=\"LF\"\u003e\u003cbr id=\"CRLF\"\u003e Key features of this essential text:\u003cbr id=\"CRLF\"\u003e· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook\u003cbr id=\"CRLF\"\u003e· updated in the light of recent developments such as global distribution systems and the internet\u003cbr id=\"CRLF\"\u003e· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment\u003cbr id=\"CRLF\"\u003e· additional extended, practical exercise material.\u003cbr id=\"CRLF\"\u003e\u003cbr id=\"CRLF\"\u003eFront Office reflects the importance of different features of the receptionist''s work and is divided into four main sections:\u003cbr id=\"CRLF\"\u003e· Procedural aspects\u003cbr id=\"CRLF\"\u003e· Dealing with people\u003cbr id=\"CRLF\"\u003e· Increasing yield\u003cbr id=\"CRLF\"\u003e· Management aspects\u003cbr id=\"CRLF\"\u003e\u003cbr id=\"CRLF\"\u003eFront Office is ideal for GNVQ\/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.\u003cbr id=\"CRLF\"\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":45413336907855,"sku":"00000_00000_00000_00000","price":8190.0,"currency_code":"TWD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0672\/9174\/2287\/files\/9781138130814-1.jpg?v=1780451152","url":"https:\/\/kinokuniya.com.tw\/products\/9781138130814","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}