{"product_id":"9781556238581","title":"Telephone Skills at Work (Business Skills Express Series\")","description":"\u003cp\u003eIn today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.\u003c\/p\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Default Title","offer_id":45322136944719,"sku":"00000_00000_00000_00000","price":595.0,"currency_code":"TWD","in_stock":true}],"url":"https:\/\/kinokuniya.com.tw\/products\/9781556238581","provider":"Books Kinokuniya Taiwan","version":"1.0","type":"link"}