Inbound Call Centers : Design, Implementation and Management (Telecommunications Library)

Name: Inbound Call Centers : Design, Implementation and Management (Telecommunications Library)
Brand: Artech House Publishers
SKU: 00000_00000_00000_00000
Price: 4585.00 TWD
Availability: InStock

Gable, Robert A.

4,585 TWD

Member Price

4,127

English

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Product Description

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

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Publisher

Artech House Publishers

Publication Date

1993/12

ISBN

9780890066409

Pages

192 p.

Item Type

Book

Format

Hardcover

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Inbound Call Centers : Design, Implementation and Management (Telecommunications Library)

Product Description

Available to Order

Inbound Call Centers : Design, Implementation and Management (Telecommunications Library)

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