The Making of a Mediator goes beyond the basics of mediation process. In this essential resource, expert mediator and teacher Michael Lang outlines his innovative model of artistry in professional practice that results from the understanding of and connection between reflective practice and interactive process. Together with Allison Taylor, they have created a landmark book that offers conflict resolution professionals the theories, principles, practices, and ideas for developing true artistry in mediation.
This volume shows mediators how to increase their proficiency by developing the artistry behind the mediation process. It offers practitioners fresh insights that will enable them to evolve beyond their existing patterns and stretch into new levels of professional development.
