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Inbound Call Centers : Design, Implementation and Management (Telecommunications Library)

Gable, Robert A.
4,585 TWD
会員価格
4,127
English

Product Description

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

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Usually dispatches within 3-4 weeks

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ご注文金額 1,000 TWD以上で国内送料無料

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