Goulston, a psychiatrist, business advisor, mentor, speaker, and author, offers a guide to dealing with irrational people by leaning into the irrationality. He explains how to recognize that the person is unable to think rationally in the current situation; identify the way he or she acts out the irrationality; realize that the crazy behavior isn't about oneself; talk with the rational person, leaning into his or her crazy by entering the world calmly and with intention; show the person that one is an ally rather than a threat; and help him or her to a saner way of thinking when calm. He also describes how to identify and handle one's own irrationality; techniques for talking to irrational people in any setting; ways to deal with irrational people in one's personal life, including in relationships and with parents and children; and what to do when dealing with a loved one who has a severe emotional disorder or mental illness. Annotation 2019 Ringgold, Inc., Portland, OR (protoview.com)
