Trotta, a consultant and former library director, details how library managers can create a low-cost professional development program. After describing the importance of staff development, she covers creating a program, including formulating staff policies, assessing needs, choosing a topic, and internal marketing; implementing and managing in-house training; the manager's responsibilities; mentoring; outside training, such as relationships with colleagues, state and regional library services, and e-learning; model training programs; the use of technology; the use of staff evaluations as training tools; performance rewards; and resources. Annotation 2011 Book News, Inc., Portland, OR (booknews.com)
