Business Book Awards 2026 Shortlisted, Sales and Marketing category The essential handbook for frontline salespeople who want to improve, and the sales managers and leaders who want to help them. Selling is changing. As AI becomes ever more pervasive, your ability to have conversations that customers find enjoyable, insightful and productive becomes ever more important. How to Sell focuses on conversational rather than consultative selling, recognizing a customer’s foundational values and emotional wants as well as their more pragmatic needs. It will help you build genuine human connection, deliver more positive buying experiences and have more effective sales conversations that deliver greater sales results. Discover: How you need to think - six fundamental sales mindsets; What you need to know - five essential areas of sales knowledge; What you need to do – seven steps for greater sales conversations. Because if you don’t know how to sell the benefits of your product, service or idea through a short and simple conversation, then you don’t know how to sell at all.
The essential guide to conversational selling – the mindsets, knowledge and skills that every salesperson needs to master, and which every sales manager needs to be able to teach.
